Terms of Service
Effective date: January 5, 2026 · Last updated: March 21, 2026
These Terms of Service (“Terms”) govern access to and use of the websites, applications, and services offered by Quanturis (“Quanturis,” “we,” “us,” or “our”) that link to these Terms (collectively, the “Services”). By creating an account, accessing, or using the Services, you (“you,” “your,” or “Customer”) agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.
Table of contents
- The Services
- Accounts and eligibility
- Marketplace and creators
- AI features and automated tools
- Your content and license
- Acceptable use
- Third-party services
- Fees, trials, and taxes
- Refund and cancellation policy
- Confidentiality
- Quanturis IP
- Suspension and termination
- Disclaimers
- Limitation of liability
- Indemnification
- Governing law and disputes
- General
- Contact
1. The Services
Quanturis provides cloud software that may include digital asset hosting, creator tooling, checkout or distribution features, and autonomous or assistive AI agents for sales and support. Features vary by plan and region. We may modify, suspend, or discontinue parts of the Services with reasonable notice where practicable, except for security or legal reasons.
2. Accounts and eligibility
You must provide accurate registration information and keep credentials secure. You are responsible for activity under your account. Notify us promptly of unauthorized use. We may require verification (identity, business, or tax) for compliance or payouts.
3. Marketplace and creators
Where the Services enable sales between creators and buyers:
- Seller obligations. Sellers are responsible for the legality, quality, and description of listings; fulfillment; refunds where required by law or policy; and applicable taxes and regulatory disclosures.
- Buyer obligations. Buyers must pay amounts due and comply with license terms attached to digital goods.
- Platform role. Unless expressly stated otherwise in a separate agreement, Quanturis is a technology provider. We are not the seller of third-party digital goods unless identified as such.
- Fees. Platform, payment, and currency fees may apply as disclosed at checkout or in order documentation.
- Payouts. Payout timing and thresholds depend on your payout method, fraud checks, and applicable law.
- Disputes between users. Users should resolve transaction disputes directly where possible. We may intervene only as described in our policies or as required by law or card-network rules.
4. AI features and automated tools
AI outputs are probabilistic and may be inaccurate, incomplete, or biased. You agree that:
- AI features do not constitute legal, financial, medical, or other professional advice;
- you will exercise human judgment for consequential decisions (pricing, compliance, contracts, health, safety);
- you will not use the Services to generate unlawful, infringing, or harmful content or to deceive end customers;
- we may use technical means (filters, rate limits, logging) to promote safety and reliability.
Specific enterprise or data-processing terms may apply under a separate order form or Data Processing Addendum.
5. Your content and license
You retain rights in content you submit (“Customer Content”). You grant Quanturis a worldwide, non-exclusive license to host, reproduce, process, display, and distribute Customer Content solely to provide, secure, improve, and promote the Services, including training or fine-tuning only as separately agreed in writing or enabled by clear in-product controls.
You represent that you have all rights necessary to grant the above license and that Customer Content does not violate law or third-party rights.
6. Acceptable use
You will not, and will not permit others to:
- violate applicable law or third-party rights (including IP and privacy);
- upload malware, conduct denial-of-service attacks, or probe or bypass security;
- send spam or misleading commercial communications;
- offer illegal goods or services, or facilitate fraud, money laundering, or sanctions evasion;
- scrape or harvest data from the Services in violation of these Terms or technical limits;
- reverse engineer the Services except where prohibited by law;
- use the Services to build a competing product or to benchmark for public disclosure without consent.
We may remove content or suspend access for violations.
7. Third-party services
The Services may integrate with third-party tools (payments, identity, AI models, analytics). Their use is subject to those providers’ terms. We are not responsible for third-party services.
8. Fees, trials, and taxes
Fees are as stated at checkout, on our pricing page, or in an order form. Subscriptions renew automatically each billing cycle until canceled. Trials convert to paid plans unless canceled as instructed before the trial ends. Taxes may be added where required. Late or failed payments may result in suspension of access. Refunds and cancellations are governed by Section 9 and applicable law.
9. Refund and cancellation policy
This section works together with mandatory consumer laws in your jurisdiction. If any part conflicts with non-waivable rights, those rights prevail.
- Canceling a subscription. You may cancel renewal at any time from your account or by emailing support@quanturis.com. You keep access through the end of the period you already paid for. We do not provide partial refunds for unused days in a billing period unless required by law.
- Statutory withdrawal (distance contracts). Where you qualify as a consumer and applicable law grants a right to withdraw from a distance contract (for example, the EU/UK 14-day withdrawal period for certain services, or Brazil’s 7-day right of regret under the Consumer Defense Code for eligible remote contracts), you may exercise that right as provided by law. For digital content or services that you requested we begin during the withdrawal period, your right may be limited if you expressly consented and acknowledged that you lose the right to withdraw once delivery or performance has started—only to the extent permitted by law.
- United States. State consumer laws may provide additional rights. Chargebacks should be a last step after you contact support@quanturis.com; we will work in good faith to resolve billing issues.
- Good-faith billing support. If you believe you were charged in error or the Services were unavailable for a prolonged period through our fault, email support@quanturis.com within 30 days of the charge. We may issue a refund or credit where appropriate.
- Marketplace purchases. Refunds for goods sold by third-party sellers on the platform follow the seller’s policy and applicable law. Quanturis may facilitate disputes as described in our policies or payment-provider rules.
- How to request a refund. Email support@quanturis.com with your account email, invoice or transaction ID, and reason. We typically respond within five (5) business days.
10. Confidentiality
Each party may receive non-public information from the other. The recipient will use reasonable care to protect it and use it only for the relationship. Exclusions include publicly available information, independently developed information, or information rightfully received from a third party.
11. Quanturis IP
We own the Services, software, branding, and documentation, excluding your Customer Content. No rights are granted except the limited right to use the Services under these Terms.
12. Suspension and termination
You may stop using the Services at any time. We may suspend or terminate access for breach, risk, non-payment, or legal requirements. Provisions that by nature should survive (e.g., liability limits, indemnity, governing law) will survive.
13. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL. EXCEPT FOR YOUR PAYMENT OBLIGATIONS, INDEMNITY OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW, EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO QUANTURIS FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
15. Indemnification
You will defend and indemnify Quanturis and its affiliates, officers, and employees against third-party claims arising from your Customer Content, your use of the Services in breach of these Terms, or your marketplace activities, except to the extent caused by our willful misconduct.
16. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. Subject to mandatory consumer protections in your country (which prevail where applicable), you agree that the state and federal courts located in Wilmington, Delaware shall have exclusive jurisdiction and venue over any dispute arising from or relating to these Terms or the Services.
17. General
These Terms constitute the entire agreement regarding the Services and supersede prior understandings on the same subject. If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. Notices may be sent to the email associated with your account or posted in the Services.
18. Contact
Existing customers (billing, refunds, cancellations, product support): support@quanturis.com
New inquiries (sales, partnerships, general questions about these Terms): contact@quanturis.com